The health and safety of our community is our highest priority. Following the COVID-19 outbreak and the measures recently put in place by the government all our teams are now working remotely.
Our helpdesk is open but with limited cover. If you don’t get through to an advisor, please leave a voicemail or send us an email and we will get back to you as soon as we can.
Our helpdesk numbers are 1800 313 213 (ROI) and 0800 018 0407 (NI) and email is firstname.lastname@example.org
We understand that at this time you may not be shopping as often. Please continue to transmit if you have shopped or not.
Please note our Rewards Team are currently unable to process paper vouchers due to an imminent temporary office closure. We would like to reassure you that your Reward Account balances are safe, points do not expire and that online vouchers can still be ordered.
If you need any assistance at any stage, please get in touch and we will be delighted to be of assistance.
We send our best wishes to you and your family and hope that you all stay well and look after one another during this time.
For rewards enquiries, resetting log in details and to order vouchers.
Monday - Friday 9am - 5pm
1800 818 517
Shop and Scan Helpdesk
For general enquiries
Monday - Thursday 9am - 5pm
Friday 9am - 4pm
Contact us for all other enquiries on...
1800 313 213