Version 2
You should read each of the following Terms, understand them, and review them periodically for updates. Your participation as a Shop & Scan Panellist means you
understand and agree to be bound by this Agreement. If you do not agree to these Terms, do not use our Site or Services.
SHOP & SCAN MEMBERSHIP TERMS AND CONDITIONS – LAST UPDATE: 1 July 2025
Shop & Scan Membership Terms & Conditions
These Shop & Scan Membership Terms & Conditions (“Terms”, “Agreement”) describe the terms and conditions applicable to the Shop & Scan Panel operated and owned by Numerator Ireland Limited, 5/6 Ely Place, Dublin 2 ("Worldpanel by Numerator", “We”), a Kantar group company ("Kantar"). This Agreement sets the commitments of Worldpanel by Numerator and the Shop & Scan Panellists in regards to their participation in the Panel (as each capitalized term is defined herein).
For clarity, these Terms apply to your access to, and use of, Worldpanel by Numerator's sites, social and mobile applications (altogether the "Site") and the services provided by Worldpanel by Numerator, including the Shop & Scan Panel and related research services.
Where a third party provides parts of the services, please ensure you also read and understand any applicable terms.
1. The Services
The Services allow living individuals who meet certain eligibility requirements to register as a member (“Panellist”) of our research panel (the "Panel") and to participate in the various online and offline research activities (“Activities”) made available to them and proposed by Worldpanel by Numerator (altogether the “Services”). These Activities, always market research-related, are delivered by Worldpanel by Numerator directly, or through or with the support of, third-parties working for Worldpanel by Numerator (“Vendors”) or our clients (“Clients”). Virtual agents, robots or other forms of programs that simulate human activity are not permitted to register as Panellists.
2. Service Eligibility and Registration
The Services may be used only by individuals who are at least 16 years of age and are not intended for the use of children under 16 years of age. These Terms, and any associated use of the Services is void where prohibited.
After your registration to the Panel, a Panel account (“Account”) will be created. You are solely responsible for this Account, which you need to protect at any times with a password that you must keep securely.
Individuals are only able to register one Account. Only residents of the Republic of Ireland can register to join the Panel. You should not try to access our Services from another country as your account may be suspended.
BY ACCESSING OR USING THE SERVICES, YOU REPRESENT AND WARRANT THAT YOU MEET THESE ELIGIBILITY REQUIREMENTS AND WILL ABIDE BY THE TERMS OF THIS AGREEMENT.
3. Fees for the Services
There is currently no fee for Panellists to participate in the Services. Worldpanel by Numerator may, in its sole discretion, elect to charge fees for participating in the Services, or to use or access any other services, at any time. If it does, Worldpanel by Numerator will update these Terms to reflect any such changes and will notify you 30 calendar days in advance.
4. Rewards
Once you have joined the Panel, Shop & Scan Points (“Points”) or other Shop & Scan types of incentives will be awarded when you undertake various Activities on the Site, in line with the Rewards Program Terms.
Points are credited to your Account and are available for you to redeem as long as your Account is “active” (see section #7 of these terms). Points can only be redeemed for rewards after 30 days following Account registration.
Points have no monetary value, and no value outside of our Services, and will not earn interest. You cannot sell, trade or transfer Points, or exchange them for cash.
Each party shall be solely responsible for any tax(es) imposed upon it by applicable law(s), including any taxes on a party’s income, or relating to a party’s receipt of Points pursuant to these Terms.
5. Participation requirements
Your ability to participate in the Services is expressly conditioned upon your compliance with these Terms and with all policies and guidelines applicable to the Services that Worldpanel by Numerator may make available from time to time. In the event of your non-compliance, fraud or other inappropriate activity (as determined by Worldpanel by Numerator in its sole discretion), Worldpanel by Numerator may close or suspend your Account. The closure or the suspension of your Account may restrict, block, limit, and prevent your access to and use of the Services and, further, all Points, incentives and rewards shall be subject to forfeiture. (see section #7 of these terms).
Without limiting the generality of the foregoing, non-compliance of one of the following requirements may automatically lead to the closure of your Accounts, forfeiture of any Points, and all related consequences to your participation in the Panel.
5.1 Confidentiality
Information and content made available to you as part of the Services may contain trade secrets or other confidential or proprietary information of Worldpanel by Numerator, its Vendors, Clients or licensors. You must hold in strict confidence and not disclose to any other person any information and content that you access or learn in connection with your participation in any Panel, survey, project, questionnaire, or other market research activity related to the Services. You must not use any such information or content for any purpose other than your participation in the Services in accordance with these Terms.
You hereby agree to notify Worldpanel by Numerator immediately if you learn of or suspect any use or disclosure of, or access to, any such information or content other than as specifically authorized in these Terms.
5.2 True and accurate panel profile information
You agree to (a) provide accurate, current and complete information about you as may be prompted by any registration forms on the Services and (b) maintain and promptly update your panel profile information and any other information you provide to Worldpanel by Numerator, so as to keep it accurate, current and complete. Registration requires information about You that includes, without limitation, full legal name, date of birth, individual demographic information, the address of your primary residence, phone number and functioning email address.
5.3 Multiple Accounts
Only one Account per living individual is allowed at any time.
5.4 Compliance with laws
You must at any times comply with all applicable laws, rules, regulations, and orders, and not cause Worldpanel by Numerator to violate any laws, rules, regulations, or orders.
5.5 Good-faith participation
You agree to participate in good faith and to the best of your ability in any Activities in which you participate in connection with the Services. You will not provide false or misleading data, including without limitation, survey responses that are false, inconsistent with prior responses, or statistically improbable.
5.6 Appropriate communications
If you communicate with our Helpdesk Team or other Worldpanel by Numerator or Shop & Scan personnel ("Personnel"), you agree to do so in a respectful and appropriate manner. You shall not send, upload, share or otherwise distribute to Personnel, Personnel of Vendors, or other users of the Services any rude or offensive communications or any content that is obscene, vulgar, sexually-oriented, shock-oriented, threatening, hateful, illegal or otherwise inappropriate.
5.7 Quality checks
As a member of our Panel, we need and expect you to participate in line with reasonable but strict quality standards. Periodic reviews will be conducted on the quality of information received. This includes:
- At least weekly accurately reporting your purchase behaviour, including reporting on nothing bought if you did not buy anything in that week (Nothing Bought). Continued reporting of Nothing Bought will lead to account review and possible closure – referenced in Section 7.
- Accurately completing the required Panel profile information.
- Accurately completing questionnaires We consider a key task of Panel membership.
- If applicable, accurately completing optional questionnaires.
6. User Content
You may provide information to Worldpanel by Numerator in connection with your participation in the Activities or otherwise in connection with the Services, including survey responses, ideas, feedback, or other information or content ("User Content"). If you provide any User Content, unless Worldpanel by Numerator expressly indicates otherwise, you grant Worldpanel by Numerator, its Vendors and Clients a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such User Content throughout the world in any media for any and all known purposes, without acknowledgement or compensation to you.
By providing any User Content, you represent and warrant that you have the lawful right to provide it, and that it is accurate and complete. You must not provide any User Content that:
- Is unlawful, libellous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, false, inaccurate, misleading, fraudulent, or impersonates or misrepresents an affiliation with any person or entity;
- Would violate an obligation of confidentiality or the rights of any person or entity, or that would otherwise create liability or violate any local, national, or international law;
- May infringe any patent, trademark, trade secret, copyright, or other intellectual or proprietary right of any person or entity;
- Contains any private information of any person or entity, including, without limitation, addresses, phone numbers, email addresses, National Insurance numbers, and credit card numbers;
- Contains any viruses, corrupted data or other harmful, disruptive, or destructive files or information; or
- In the sole judgment of Worldpanel by Numerator, is objectionable, does not reflect your good faith efforts to be responsive to survey or market research questions, or which may expose Worldpanel by Numerator or its Vendors or Clients to liability of any type.
You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, original or creative materials, or other information or content provided by you to Worldpanel by Numerator, to the extent it is not User Content, will become the sole property of Worldpanel by Numerator. Worldpanel by Numerator will own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of such information and content for any purpose, commercial or otherwise, without acknowledgment or compensation to you. Further, you hereby grant to Worldpanel by Numerator a perpetual and irrevocable license to use such information and content for any purpose.
7. Keeping your Account in good standing
When you register to the Panel, Worldpanel by Numerator will open an Account for you. Full registration requires access to the Site, including website and app where you will choose passwords. You are, at all times, responsible for maintaining the security of your passwords and login credentials and your Account. We recommend that you change your passwords regularly.
When you register to the Panel, your Account will have the status “Register”. It means that you can participate in the Activities you are invited to by Worldpanel by Numerator, and you can enjoy the Panel benefits of accessing our Services and contacting our Personnel. Shop & Scan Points will be awarded to your Account when you undertake Activities during this registration period.
30 days after registration, your Account will have the status “Active” and you will be able to redeem Points for rewards.
Under certain circumstances, including those described herein, your Account may be closed or suspended by Worldpanel by Numerator, at which point you will no longer be considered in good standing and will be unable to participate in future Activities and Panel benefits.
7.1 Closure of your Account
Your Account can be closed at any time and for any reason, in Worldpanel by Numerator’s sole discretion, including if you breach these Terms. Without limiting the foregoing, Worldpanel by Numerator also specifically reserves its right to terminate your Account if Worldpanel by Numerator’s right to process and use information which is necessary to run the Panel is legally withdrawn, by law or otherwise. Worldpanel by Numerator may also terminate your membership immediately without specifying a reason.
The closure of your Account means that your access to and use of the Services will be disabled. All Points, incentives and rewards shall be subject to redemption or forfeiture at Worldpanel by Numerator’s discretion. Once your Account is closed, we cannot reinstate it.
7.2 Suspension of your Account
Your Account can be suspended leading to closure at any time and at Worldpanel by Numerator’s discretion if one of the following situations arise:
- No participation after you’ve joined the Panel
- If you register to the Panel and do not submit a valid shopping trip within your first 28 days after joining the Panel.
- No participation in the last 50 days
- Account security
- If our systems detect an anomaly with your Account or if we believe that your Account has been compromised.
- Quality - If your participation doesn’t meet the quality criteria specified above in section 5 “Quality checks”.
7.3 Your right of second review
If your Account has been suspended or closed, you have the right to ask Worldpanel by Numerator to investigate the situation and to confirm or reverse the decision which impacts the standing of your Account. To ask Worldpanel by Numerator for a second review, you need to go to the Shop & Scan website and contact the Panel support team, by completing the contact form. You may be requested to prove your identity. Worldpanel by Numerator will respond to your petition within 30 days. We will then communicate with you the conclusion of this investigation and our final decision. By agreeing to these Terms, you agree that Worldpanel by Numerator’s decision is final and that the level of detail shared with you through this right to appeal will be solely determined by Worldpanel by Numerator.
7.4 Your right to close your Account (unsubscribe)
If you wish to unsubscribe from the Panel and close your Account, you can close your Account by contacting our Panel support team. Your Account will be closed, and the Panel support team can support with the redemption of any Points or vouchers due. Your personal data will be deleted in line with our Privacy Policy.
8. Confidentiality & Copyright
The Services and other materials contained on the Site or within the Services and Activities provided to you by Worldpanel by Numerator, including, without limitation, the Worldpanel by Numerator, Kantar and Shop & Scan marks, logos, and all information, content, designs, text, graphics, information, data, software, other files, and the selection and arrangement thereof (collectively, the "Content"), are the property of Worldpanel by Numerator, its Vendors, licensors and clients and are protected by Irish and international copyright laws.
As long as you comply with these Terms, Worldpanel by Numerator grants you a limited, revocable, non-transferable, and non-exclusive license to access and use the Services, solely for your personal, non-commercial purposes in accordance with these Terms. Except for those rights expressly granted in these Terms, no other rights are granted, either express or implied, to you under these Terms. Unless explicitly stated in these Terms, nothing in these Terms will be construed as conferring to you any license to intellectual property rights, whether by estoppel, implication or otherwise. This license is revocable at any time.
Any use of the Services or any Content other than as specifically authorized in this Agreement and by applicable laws and regulations, without the prior written permission of Worldpanel by Numerator, is strictly prohibited and will terminate the license granted in this section. Your Account will be closed immediately without any notification.
For clarity, by agreeing to these Terms, you explicitly agree to refrain posting any Content on the Internet, regardless the type of sites, including but not limited to social sites such as Facebook, X, YouTube. You also refrain taking pictures of Content using a smartphone, a camera or any similar devices. You agree to keep any Content shared with you as confidential at all times, including not discussing Activities with your friends and acquaintances. You hereby acknowledge that any violation of the confidentiality obligations imposed under these Terms would cause irreparable harm to Worldpanel by Numerator and/or its Vendors, and that remedies at law would be inadequate to redress any actual or threatened violation of these Terms. Accordingly, you agree that, in addition to other any other relief available, Worldpanel by Numerator and/or its Vendors may seek to enforce the confidentiality obligations by temporary and permanent injunctive relief, without posting a bond or proving actual damages.
9. Trademarks
Kantar, Shop & Scan and Worldpanel by Numerator marks and logos, and other products, service names or slogans contained in any Content or otherwise within the Services are property of Worldpanel by Numerator, its Vendors or licensors, and may not be copied, imitated or used, in whole or in part, without the prior written permission of Worldpanel by Numerator or the applicable rights holder. All other trademarks, registered trademarks, product names and company names or logos appearing in the Services or in any Content are the property of their respective owners. Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by Worldpanel by Numerator. All rights are reserved.
10. Disclaimer of Warranties
Your use of the services, including, without limitation, your use of any content, is at your sole risk. The services and all content are provided on an "as is" and "as available" with all faults basis. Worldpanel by Numerator, its vendors, licensors, and suppliers, and their respective members, directors, officers, agents, and employees (collectively, the "Providers") expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
Neither Worldpanel by Numerator nor any other providers warrant uninterrupted use, operation, or availability of the services or any content, or that any submission or transaction request you attempt using the services will be successful, uncorrupted, or completed within a reasonable amount of time. You will be solely responsible for any delay or loss of any kind that results from your access to, or use of, the services and the content. No advice or information, whether oral or written, obtained by you from Worldpanel by Numerator or any other provider through or from the services, will create any warranty regarding the services that is not expressly stated in this agreement. Some jurisdictions may prohibit a disclaimer of warranties and you may have other rights that vary from jurisdiction to jurisdiction.
User-Generated Content, in particular, is provided by and is solely the responsibility of the users providing that Content. No advice or information, whether oral or written, obtained from other users or through the Services, will create any warranty not expressly made herein.
Services may contain links or references to information, content, and services provided by third parties (collectively, "Third-Party Content"). Worldpanel by Numerator does not monitor or have any control over Third-Party Content. Worldpanel by Numerator does not endorse or adopt any Third-Party Content and can make no guarantee as to its accuracy or completeness. Worldpanel by Numerator undertakes no responsibility to update or review any Third-Party Content, and does not represent or warrant the accuracy of any information contained in any Third Party Content. You use any Third-Party Content contained therein at your own risk. Views expressed in Third Party Content are not endorsed by Worldpanel by Numerator.
11. Limitation of Liability
To the maximum extent permitted by law (including, without limitation, negligence), under no circumstances will Worldpanel by Numerator or any other providers will be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages of any kind, including, without limitation, damages for loss of profits, revenue, goodwill, use, data, or other intangible losses (even if Worldpanel by Numerator or any other providers have been advised of the possibility of these damages), resulting from your access to or use of, or your inability to access or use, the services or any content. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.
To the maximum extent permitted by law, the maximum total liability of Worldpanel by Numerator and all other providers to you for all claims under this agreement, whether in contract, tort, or otherwise, is the greater of (a) any amounts paid by Worldpanel by Numerator to you under this agreement in the twelve months preceding the applicable claim, and (b) 100 Euros (€100). Each provision of this agreement that provides for a limitation of liability, disclaimer of warranties, releases or exclusion of damages is to allocate the risks under this agreement between the parties, and reflects a fair and reasonable allocation of the risk between you and Worldpanel by Numerator. Worldpanel by Numerator would not be able to provide the services and content to you on an economically reasonable basis without these limitations, disclaimers and releases, and this allocation is an essential element of the basis of the bargain between the parties. Each of these provisions is severable and independent of all other provisions of this agreement. The limitations in this section will apply even if any limited remedy fails of its essential purpose.
12. Indemnification
To the maximum extent permitted by applicable law, you will indemnify and hold harmless Worldpanel by Numerator and all other Providers from and against any costs, damages, expenses, and liabilities (including, but not limited to, reasonable attorneys' fees) arising out of or related to any User Content, your use of the Services or any Content, your violation of this Agreement, or your violation of any rights of a third party. Worldpanel by Numerator reserves the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify Worldpanel by Numerator under this Agreement, and you agree to cooperate with our defence of such claims.
13. Privacy & Data Protection
Worldpanel by Numerator may collect registration data and obtain other information about you through the Services. Please see our Privacy Policy for information regarding Worldpanel by Numerator's collection, use, and disclosure of such information. Worldpanel by Numerator will never rent or sell your personal data without your permission.
14. Independent Contractors
You and Worldpanel by Numerator are independent contractors for all purposes. No agency, partnership, joint venture, employee-employer or franchisor-franchisee relationship is intended or created by this Agreement or by your access to or use of the Services.
15. Termination
Notwithstanding any term of this Agreement, Worldpanel by Numerator reserves the right, without notice and in its sole discretion (except where otherwise restricted by law), to discontinue or terminate any of the Services, to terminate your license to use the Services, to delete any Accounts, Panel registrations or other accounts, to delete Points without redemption, and to restrict, block, limit, and prevent your access to and use of the Services. Any termination or other action by Worldpanel by Numerator described in this paragraph will not limit any other remedies available to Worldpanel by Numerator at law, equity or otherwise.
16. Updates and changes to this Agreement
We reserve the right to change, modify, add or remove portions of the Terms at any time, at our sole discretion. When we update these Terms, we will revise the "updated" date. If the changes are material, we will email you or may ask you to agree to such material changes. You are responsible for reviewing and adhering to the most recent update of these Terms. Your continued use of our Site and Services will always indicate your acceptance of the latest version of these Terms.
Last updated: 1st July 2025
17. Change of panel ownership
If it happens that Worldpanel by Numerator merges with another company or is purchased by another company or that the Panel is merged with another panel, you grant Worldpanel by Numerator permission to take the necessary steps to manage your Account through this situation. Worldpanel by Numerator will take all reasonably necessary steps to protect your personal data and Account-related data, e.g. your Points or your rewards.
18. General Legal Notices
By accessing or using the Services, you consent to receiving electronic communications from Worldpanel by Numerator. These communications may include notices about your account and information concerning or related to the Services. You agree that any notices, agreements, disclosures, or other communications that Worldpanel by Numerator sends to you electronically will satisfy any legal communication requirements, including any requirement that communications be in writing.
Worldpanel by Numerator's failure to act in a particular circumstance does not waive its ability to act with respect to that circumstance or similar circumstances.
Any provision of this Agreement that is found to be invalid, unlawful, or unenforceable will be severed from this Agreement, and the remaining provisions of this Agreement will continue to be in full force and effect. The section headings and titles in this Agreement are for convenience only and have no legal or contractual effect. Any provisions in this Agreement that by their nature should survive the termination of this Agreement (including, without limitation, provisions governing indemnification, limitations on liability, disclaimers of warranty, and ownership of intellectual property) will continue to remain in full force and effect after the termination of this Agreement.
This Agreement, your use of the Site and Worldpanel by Numerator’s provision of Services is governed by the laws of Ireland, excluding conflicts of law principles. Any controversy or claim arising out of or relating to the Services or this Agreement must be commenced within one year after the claim arose. Before commencing a claim, you must have satisfied the conditions precedent in this Agreement, including but not limited to, following the requirements for a second review as described in Section 7. The parties hereto further agree that they shall bring any action or proceeding arising from or relating to the Services or this Agreement exclusively in the courts of Ireland.
EACH PARTY HERETO IRREVOCABLY WAIVES ANY AND ALL RIGHT TO TRIAL BY JURY IN ANY LEGAL PROCEEDING ARISING OUT OF OR RELATING TO THIS AGREEMENT.
This Agreement, including all terms, policies, and guidelines referenced in this Agreement, is the entire agreement between you and Worldpanel by Numerator concerning the Services. This Agreement supersedes all prior agreements or communications between you and Worldpanel by Numerator regarding the subject matter of this Agreement.
19. Contacting Worldpanel by Numerator
If you wish to contact us regarding any questions or concerns about this Agreement or the Services, please contact us directly from our Shop & Scan Site.
Shop & Scan Rewards Program Terms - LAST UPDATE: 1 July 2025
1. These Shop & Scan Rewards Program Terms ("Rules") apply to all promotions run by Worldpanel by Numerator, including, but not limited to, the Points Program, as promoted on the Shop & Scan panel Site ("Site"). Shop & Scan ("Shop & Scan") is the name of the panel operated by Worldpanel by Numerator.
Accumulation of Shop & Scan points
1. Once you have joined Shop & Scan, you will be offered incentives in the form of points (“Points”) or other Shop & Scan types of incentives will be awarded when you undertake various Activities on the Site.
2. When you register with Shop & Scan, your Account will have the status “Register”, you can participate in all Activities you are invited to by Worldpanel by Numerator and you can enjoy all Shop & Scan benefits such as accessing our Services and contacting our Personnel. 30 days after registration, your Account will have the status “Active”, and you will be able to redeem Points for rewards. To keep your account Active, you must regularly submit a valid shopping trip or Nothing Bought declaration.
3. Points will automatically be awarded for the completion of Activities as described on the Site. You may also be invited to complete surveys which will award additional Points. Where a survey does not carry Points, this will be clearly stated on the Site at the beginning of the survey or in the survey invitation email that you will receive from us.
4. Your Account can be suspended if one of the following situations arises:
• No participation after you have joined Shop & Scan;
• Not submitting a valid shopping trip within your first 28 days from joining Shop & Scan; or
• No participation in the last 50 days.
If your Account has been suspended or closed, you have the right to ask Worldpanel by Numerator to investigate the situation. You should go to the Shop & Scan website and contact the Panel support team by completing the contact form. Upon receipt of your notice, we will investigate your claim and notify you of our decision within thirty (30) days. Any decision by Worldpanel by Numerator with regard to such a claim will be final.
5. Worldpanel by Numerator may also terminate your membership immediately without specifying a reason. All Points, incentives and rewards shall be subject to redemption or forfeiture at Worldpanel by Numerator’s discretion. If not subject to forfeiture, Points must be redeemed within 30 days of Account closure (or within 8 weeks of Account closure if you transmit barcodes via a scanning device provided in the post by Worldpanel by Numerator). Once your Account is closed, we cannot reinstate it.
6. If you wish to unsubscribe from the Panel and close your Account, you can close your Account by contacting our Panel support team. Your Account will be closed, and the Panel support team can support with the redemption of any Points or vouchers due. All Points must be redeemed within 30 days of Account closure (or within 8 weeks of Account closure if you transmit barcodes via a scanning device provided in the post by Worldpanel by Numerator), at which point the Account balance will be set to zero and no further redemptions will be possible.
7. Points awarded for panel Activities will be posted to your account weekly, and in any event, no later than 30 days following Activity completion. Points will be available for redemption as soon as they are posted to your account and as long as your Account is Active. Points cannot be redeemed within the first 30 days of Shop & Scan membership. Worldpanel by Numerator takes reasonable care to ensure Points are accurately deposited in your account. However, you are responsible for ensuring that your Points are correctly deposited and you should notify Worldpanel by Numerator within 2 months of completion of an Activity if Shop & Scan Points have not been correctly posted to your account.
Shop & Scan points values
1. You will receive a certain number of Shop & Scan Points per completed Activity. The number of Shop & Scan Points available for any Activity will be stated on the Site.
2. You can view your total number of Shop & Scan Points online by logging into the Site. Rewards account queries can be directed to the rewards helpline on 1800 818 517 or emailed to enquiries@shopandscan.ie
3. Shop & Scan Points are personal to you. They are not considered to be property, and as such, you cannot sell, transfer or assign your Points to any other person without Worldpanel by Numerator's written permission.
Redemption of Shop & Scan points
1. You can only redeem your Points if you have enough points to allocate against the lowest reward value on the Site and if your account is in good standing.
2. All Shop & Scan Points must be redeemed online via the Site or by calling the rewards helpline. Other Shop & Scan redemption methods may be added or substituted in the future at Worldpanel by Numerator's sole discretion.
3. The value of 100 Shop & Scan Points is currently €1. Worldpanel by Numerator reserves the right to change this value without notice, and any change will be set out on the Site or within these Rules.
4. Shop & Scan Points can currently be redeemed for gift vouchers. The minimum voucher redemption value is €10, equivalent to 1,000 Shop & Scan Points.
5. Details of the vouchers available for redemption can be found on the Site. Worldpanel by Numerator reserves the right to change the gift vouchers offered on the Site at its discretion and without notice. You acknowledge that Worldpanel by Numerator is not responsible for any actions taken by our Rewards partners in connection with the redemption of Shop & Scan Points.
6. The value of your selected reward may not exceed the number of Shop & Scan Points in your Account. However, you may select a reward of lesser value. Any unused Shop & Scan Points will remain in your account for future use and once you redeem Shop & Scan Points, the appropriate number of Points will be deducted from your Account.
7. Shop & Scan Points are non-negotiable and may only be redeemed for the rewards stated above, or on the Site.
8. Reward vouchers received as a result of redemption of Shop & Scan Points cannot be exchanged, returned or redeemed for cash value. You are responsible for checking the expiry date applicable to any voucher received and using the voucher before this expiry date. You acknowledge that Worldpanel by Numerator is not responsible for replacing expired reward vouchers.
9. The rewards pictured on the Site may not necessarily reflect the exact colours or models of actual rewards, due to printing variations and manufacturers' updates.
10. Worldpanel by Numerator reserves the right to substitute any reward for a reward of equivalent or higher value if a reward is not available.
Administration of rewards
1. Worldpanel by Numerator reserves the right to appoint a third party to administer its Points Program and rewards. You should read the Privacy Policy regarding information that will be passed to third parties in order to administer the Points Program and rewards.
2. Worldpanel by Numerator does not accept any liability for any losses suffered by you due to any error or omission by the third party in the administration or delivery of rewards.
3. Voucher orders will be processed and despatched within 5 working days in the majority of cases. At times of high demand, despatch times may be longer.
4. E-vouchers will only be despatched to the email address registered to the Shop & Scan Account.
5. Paper vouchers will only be despatched to the home postal address registered to the Shop & Scan Account.
6. Apple is not involved in any way with the contest or sweepstakes run by Worldpanel by Numerator.
BI WORLDWIDE Ltd TERMS AND CONDITIONS
Access to and use of, this website is provided by BI WORLDWIDE Ltd (“BIW”) on behalf of Worldpanel by Numerator By continuing to use Shop & Scan you are expressly agreeing to be bound by these Terms and Conditions (“Conditions”) and any additional terms that are set in the Terms of Use, Privacy Notice, Cookie Policy and any supplemental Terms and Conditions that may apply (collectively referred to as “Terms”):
For the avoidance of doubt, any definitions and interpretation should be read in conjunction with those detailed in the Terms of Use.
1. Definitions
The following words and phrases shall have the meanings set out below:
Award Points: the generic name for the reward currency of a Programme;
Business Day: means between the hours of 09:00 and 17:30 Monday to Friday (inclusive) other than BIW recognised holidays;
Campaign Rules: the basis of measuring and rewarding Individual Participants and the terms for transferring Award Points, as agreed between BIW and the Sponsoring Company;
Individual Participant: a person eligible for participation in the Programme as notified to BIW by a Sponsoring Company;
Individual Participant Account: the account of an Individual Participant showing the number of Award Points accrued;
Programme: the incentive scheme operated by BIW allowing Sponsoring Companies to reward Individual Participants by issuing Award Points for achieving certain goals;
Rewards: the products and services listed in the Catalogue;
Rewards Catalogue: directory of products and services (as amended from time to time) that can be obtained in exchange for Award Points
Sponsoring Company: an entity entitled to purchase and issue Award Points as a result of entering into a written Agreement with BIW.
For the purpose of these Terms, the Sponsoring Company is Worldpanel by Numerator.
Supplier: the provider of Rewards
1.1 References to persons shall include bodies corporate and unincorporated, association, partnerships and individuals.
1.2. References to Clauses and Sub-Clauses are to the clauses or sub-clauses of these Conditions.
1.3. All references to a statute or statutory provision shall be construed as including references to any modification, consolidation or re-enactment for the time being in force.
1.4. Headings are for convenience of reference only and shall not affect the interpretation of these Conditions.
2. Earning Award Points
2.1 The Campaign Rules shall determine the means by which Award Points can be earned and received by Individual Participants. Any other use, sale, award or exchange of Award Points, or any attempt to do so, constitutes a material breach of these Conditions and shall be deemed void. Award Points that are not earned or held in accordance with the Campaign Rules or these Conditions (as the case may be) will be invalid. BIW and/or the Sponsoring Company shall be entitled to deduct such Award Points from the Individual Participant Account or (if redeemed) cancel the relevant Reward or take such other action, as BIW and/or the Sponsoring Company deems appropriate.
2.2 Subject to the Sponsoring Company holding a sufficient number of Award Points, each Individual Participant Account will be credited with Award Points as appropriate. The Sponsoring Company's decision as to the number of Award Points awarded to an Individual Participant shall be final and binding.
3. Set-up
3.1 Most Individual Participant’s will be able to access the Rewards Catalogue via a seamless login link from their Programme website which may require a login id and password to access.
3.2 It is the Individual Participant's responsibility to keep any login id and password provided safe and secure.
3.3 The Individual Participant will be liable for any misuse of the Individual Participant Account and agrees to notify BIW immediately if he/she suspects any unauthorised use of his/her account or any other breach of security. at which point the Individual Participant Account will be suspended and/or closed immediately.
3.4 It is the Individual Participant's responsibility to keep any personal information up-to-date and to notify BIW of any change to such information.
3.5 The Individual Participant agrees not to use any automatic device or manual process to interfere or attempt to interfere with the proper working of the Programme.
4. Claiming Rewards
4.1 Award Points can only be redeemed against Rewards once credited to an Individual Participant Account and cannot be re-used once they have been redeemed against a Reward. BIW accepts no responsibility for the failure, delay or error of a Sponsoring Company in notifying BIW of Award Points to be credited.
4.2 Award Points have no cash value and cannot be used for any purpose other than for redeeming Rewards.
4.3 The number of Award Points required to exchange for each of the Rewards is shown in the Rewards Catalogue.
4.4 When an Individual Participant redeems Award Points on the Rewards Catalogue, they shall be subject to the Rewards Catalogue Terms and Conditions.
5. Liability of BIW
5.1 BIW is not responsible for:
5.1.1 any changes to or discontinuance of any Award Points earning opportunity or
5.1.2 promotion made by third party companies; or
5.1.3 The inaccurate communication by the Sponsoring Company of Award Points earned from the Sponsoring Company.
5.2 The Individual Participant is solely responsible for assessing any tax, duty and/or National Insurance that may arise through collecting or transferring Award Points and for the payment of said taxes, duties and National Insurance contributions, except that where the Sponsoring Company has notified the Individual Participant that there is a Taxed Award Scheme or PAYE Settlement Agreement, applicable to a particular issue of Award Points, the Sponsoring Company will be responsible for paying that Income tax and National Insurance for which it is liable under the Taxed Award Scheme or PAYE Settlement Agreement. The Sponsoring Company will be liable for Employers' Class1 or Class 1A National Insurance payable on allocated Award Points.
5.3 Nothing in this Clause shall exclude or limit BIW's liability to the Individual Participant for death or personal injury caused by BIW's negligence.
5.4 Subject to Clause 5.3, BIW will not be liable to the Individual Participant under any circumstances for:
5.4.1 loss of profits;
5.4.2 loss of contracts, loss of business or loss of goodwill;
5.4.3 damage to or loss or corruption of data; or
5.4.4 special, indirect, incidental or consequential damages.
6. Indemnity
6.1 You agree to indemnify , defend and hold harmless BIW and/or Sponsoring Company against all losses, liabilities, penalties , damages and other expenses (including legal fees and expenses) that may be incurred by BIW and/or Sponsoring Company as a result of your breach of the Conditions contained herein and agree to waive any moral rights in your contribution for the purposes of its submission to and publication on the Site and the other purposes specified above.
7. Account Closure/Suspension
7.1 BIW may immediately suspend or close any Individual Participant Account on reasonable suspicion of unauthorised access, fraud, misconduct or breach of these Conditions until such time as BIW is satisfied that such action has ceased or been rectified
7.2 In the event of a dispute between the Sponsoring Company and an Individual Participant regarding any element of the Programme, the decision of the Sponsoring Company will be final.
7.3 The Sponsoring Company reserves the right to change either wholly or in part any aspects of the Programme at any time.
8. Interactive Services
8.1 Individual Participants may be invited to engage and participate within the Programme allowing them to interact using social media style functionality (post text, share images, comment, like). Failure to comply with the guidelines as set out in the Terms Of Use may result in Individual Participant Account closure or suspension and the removal of any accrued Award Points.
9. Notices
9.1 Any notice required or permitted to be given by either party to the other under these Conditions shall be via e-mail addressed to the Individual Participant at the e-mail address supplied by the Sponsoring Company and to BIW at enquiries@shopandscan.ie or (in either case) such other address as may at the relevant time have been notified pursuant to this provision to the party giving the notice.
9.2 A notice is deemed to have been served the Business Day after sending and providing the sender can show satisfactory transmission of the email.
9.3 For the avoidance of doubt clauses 9.1 and 9.2 shall not apply to the service of any proceedings or other documents in any legal action.
10. General
10.1 If any of these Terms should be determined to be illegal, invalid or otherwise unenforceable by reason of law, then to the extent and within the jurisdiction which that Term or Condition is illegal, invalid or unenforceable, it shall be severed and deleted from these Terms and the remaining Terms shall survive, remain in full force and effect and continue to be binding and enforceable.
10.2 These Terms shall be governed by and construed in accordance with the laws of England and Wales. Disputes arising here from shall be exclusively subject to the jurisdiction of the courts of England and Wales.
10.3 If these Terms are not accepted in full, you do not have permission to access the contents of this Site and therefore should cease using this Site immediately.